Brag About Your Staff…and do it often

One thing managers are really good at is bragging about their accomplishments. There’s nothing wrong with that so long as you do not take credit for what is not yours. But what they need to do more often is brag about their staff and make sure they do it real good. I had an opportunity to do just that last week where our project director asked me if I can deal with an immediate project. I know its not my field of expertise but I know somebody from my peers who’s really good at it. I started talking to my director about the guy and made sure he gets to do the job. I acted as the coordinator/project manager for this until the issue has been resolved. I requested for a comprehensive report of what the guy did to fix the issue and formatted it very well to make sure my director would perceive of it as a highly critical project. After submitting the report, I made it a point that he gets compensated for what he did. To make the long story short, the guy got compensated for what he did because I pushed so hard for it. But my job didn’t stop at the point where he got the payment. I’ve crafted a very nice email thanking the customer for their confidence in our team and that we under my director’s leadership are committed to excellent customer service and are always ready to be of help. I asked the guy to send that email to the customer and copied our director. That guy became a somebody from a nobody in a span of a week and the management realized his value in the organization.

As managers, we get much of the limelight especially when our team did really good on a project or two. It wouldn’t hurt if we let our staff take the spotlight once in a while and make sure they shine within the organization. They will feel good about themselves, about you as their manager and the organization for recognizing their potential. So, for the weeks to come, find something about your staff that you can brag about and make sure they feel it. They’ll love you for doing it

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