ATMs for your employees and staff

In my previous blog post, I talked about overinvesting in people. As a follow-up post to that, I would like to highlight the need for ATMs for your employees and staff. ATM stands for ATTRACT, TRAIN and MOTIVATE. First, attract the best people. We expect our organizations to grow and become globally competitive in the marketplace. We compete on the basis of performance and productivity. Or products and services have to be as excellent as we can make them. But we need the best people fit for the job to make sure we get the results that we want. In most cases, organizations wanted to get the best but do not want to pay the price. It’s just like wanting to get a Ferrari at the price of a Toyota. I amo not saying Toyota is a low-class brand but performance for both are different. Which is why there is a very big difference in the price. I like what a friend of mine usually says when asked abuot compensation,”I deliver what is expected of me and I expect top management todo the same.” That being said, I believe there is no such thing as a free lunch when it comes to the best and the excellent. Next, train your staff. We all need to grow and the only way for us to grow is to go beyond our confort zones. The best people will always be willing to take just about any challenge given to them. But in order for them to do so, they need to be equipped. Giving them the proper training will enable them to do their jobs as effective and as efficient as possible. It’s just like giving them the tools they need to do their jobs well. Lastly, motivate your staff. Motivation fuels an individual. A simple tap on the back telling them about how good they do at work, appreciating them on simple things and motivating them to strive harder. It’s a classic example of over-investing in emotional currency. With the ATM-approach, your organization will create a workforce that is at the cutting edge of today’s challenging demands. Bottom line is, the life blod of any organization is the human resource

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