It’s all about perspective: An amazing result of the power of positive thinking

They say anything that can go wrong will go wrong. Well, if that’s how you think, that’s how it will be. If you precondition your mind to whatever it is that you want to think about, it will definitely happen, according to Dr. Norman Vincent Peale’s book, The Amazing Results of Positive Thinking. Well, I […]

When There is No Such Thing As Customer Service

Ok, I admit, I got the idea for this blog post from leadership expert John Maxwell’s book, There’s No Such Thing As “Business Ethics” (There’s Only One Rule for Making Decisions). His thesis was plain and simple – The Golden Rule applies in all aspect of life. The same thing with customer service. Organizations nowadays […]